The Blackbird Patient Portal

We’re excited to offer our patients a simple, secure way to manage care and stay connected with their Care Team.

Need help? See our FAQs below, call us at (484) 202-0751, or email portal@blackbirdhealth.com for support.

The Blackbird Patient Portal makes it easy to:

Join telehealth appointments: Log into the portal under the “Appointments” tab.
Communicate with your Care Team: Share questions, send updates, and request appointments and prescription refills.
Manage billing and records: Make payments and update contact and insurance information.

Are you a new patient? After your first appointment, you’ll receive a link to register for the Patient Portal.

Patients age 14+ need to register for the portal and then grant access to a parent or caregiver (if desired)

Getting started

Existing patients can register here.
New patients will receive a registration link by email or text after their first Blackbird Health appointment.

If you did not receive a Patient Portal registration link, email us at info@blackbirdhealth.com or call us at (484) 202-0751.
The Patient Portal provides secure, 24/7 access to your health information. It allows you to message your care team, request appointments and medication refills, complete required forms, and make payments all in one place.
Patients over age 14 can grant portal access to a parent or caregiver.
There are two access types:
- Full Access – can view records, schedule visits, and make payments
- Billing Only – can view and make payments, but cannot access clinical information
To give a parent or caregiver access:
1. Register and log in to the patient portal
2. Click your profile name (top right) and select “Family Access Settings”
3. Select “Invite Family Members”
4. Enter the family member’s information
5. They will receive an email invitation to create their own login

Go to the “Messages” tab in the Patient Portal. Choose the recipient and write your message. Please allow 1–2 business days for a response.
Log into the Patient Portal and go to the “Appointments” tab. From there, you can request an appointment with an existing provider.
You can access your telehealth appointments by logging onto the Patient Portal—go to the home page or click under the “Appointments” tab and click the “Join Telehealth Call” button. For your convenience, the primary contact on file is always sent a link to join the appointment via text message and/or email.

Once you're logged into the Patient Portal, look for a dropdown menu in the top right corner—from there you can switch between patient accounts. You can also add family access, ensuring you have all of the information for all of your children in one place.
If you’re locked out or having issues logging in, click “Forgot Password” on the login screen and follow the instructions to reset your password.
You can update personal information under the “Profile" or "My Info" section of the Patient Portal.
You can upload documents securely via the “Messages” tab. Attach files to your message before sending.

Go to the “Messages” tab and select the option for “Prescription and Renewals.” Select the medication(s) you need to refill and hit send on your message.
You can request records through the “Health Records” or “Messages” tab. If you need them sent to another provider, please include their contact information in your request.

Yes. You can update personal and insurance information under the "Profile" and "My Info" sections of the Portal.
Click on the “Billing and Payments” tab in the Portal to view your statements and make a secure payment by credit/debit card or a saved account.
You can securely add or update a credit card under the “Billing” section. Look for the “Add New Card” option to store a card for future use.
No. As part of our transition to the new Patient Portal, you will need to update your credit card auto-pay agreement.
For appointments on or after August 5, 2025, you can pay using any of the following options:
- Call us at (484) 212-1827 to securely add a new credit card for auto-pay
- Pay as you go during self check-in, including any copays
- Pay via the new Patient Portal

If you don’t see what you are looking for or still have questions, email us at portal@blackbirdhealth.com or call (484) 202-0751.